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FREE SHIPPING ON ORDERS OVER $150

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PROJECT ARCHIVE

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If you have any question and concerns please email projectarchivesupport@gmail.com

Frequently asked questions

What is the return policy?

We want you to be happy with your purchase and are always happy to help if there’s an issue.

We make every effort to provide accurate measurements, sizing and condition details for each item. As our pieces are primarily preloved and vintage, some may have minor signs of wear, including marks, fading or small imperfections. Please carefully review the photos and item description before purchasing, as refunds cannot be provided for these reasons.

If your purchase isn’t quite right, please get in touch with us and we’ll do our best to assist with an exchange. Please note that customers are responsible for the cost of shipping the item back to us.

When will I get my order?

All orders are shipped via Australia Post or Australia Post Express.
Orders are generally dispatched within 1–3 business days after payment is confirmed, with tracking provided once your order has been shipped.

Delivery times may vary depending on your location, weekends, public holidays, and busy periods.

Please ensure your shipping details are correct before purchasing. If you have any questions, feel free to contact us anytime. 🖤📦

FREE SHIPPING ON ORDERS OVER $150

How much does shipping cost?

FLAT RATE shipping via Australia post:

Standard shipping: $10 Australia-wide

Express shipping: $15 Australia-wide

Flat rate is charged per order, regardless of the weight or number of items.

Enjoy free shipping on orders over $150.

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